Outside of questionable claims of network coverage, there’s just how crappy their ability to offer quality Internet products.
I understand that large companies usually end up with piss poor customer service (I even get pissed at Amazon’s customer service once in a while) but don’t give me this bullshit of pairing a weak router with a high bandwidth Internet connection. After all, why would someone who’s just cruising the Web and checking their e-mail need 25Mbps of download bandwidth?! You’re going to use that for downloads (those bittorrent types) and gamers (like me) who want big assed pipes to get them whatever advantage they can get ping-wise. Besides, with online games (MMOs) and Steam/digital downloads, the more bandwidth the better.
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