The real problem is that there are a lot of people out there who have no fucking clue. And, while I know you can’t cater to (and I really despite catering to) the lowest common denominator out there, you’ve got to at least provide clear options and solutions….that dialog does provide options that are fairly clear but it doesn’t provide a solution. Ignoring and Adding to Exceptions are solutions but not really…where’s the Remove option? Delete? Fix this fucking thing option?

After all, for other threats, you get the option to move to the vault or at least something to take care of it. To me, this is just some lazy engineering/design. Someone said, “What do we do with this class of warning?” “Just give them the usual dialog but only give them the ability to ignore/add to exceptions” “What the fuck?” “It’s just a warning, let them figure it out…”

My problem is that I’m tired of this sort of bullshit. I’m a programmer and I’ve worked for start-ups most of my career. I’ve seen this kind of crap over and over again. It’s something that slips through the cracks. My continuing problem is that no one at AVG gives a shit. Sure, if they were marketing their product for techheads who love proprietary and cryptic messages that only they can decipher, we’d be done here. But, they aren’t.

And, it’s not like I’m saying they can go fuck themselves…I’d rather their product beat out the likes of Symantec and McAfee. After all, is it really that hard to just throw up something that says explicitly “If you trust this file, you’re good as this is a common compression format” or at least just offer a “Remove/Move to Vault” button so the more security-minded who don’t know or trust the file can have the peace of mind that AVG is taking care of them? They’re spending all their time creating a “caching” system to speed up scans…which hasn’t sped them up at all for me. I think they can spend the time fixing this issue and making their product work as expected…

J. Twisttmann

I admit, despite my bitching, I’m happier with AVG than I was with Norton/Symantec. Their software grew bloated. Mind you, AVG has its bloat (I’ve got six processes running, one of which is the tray app) but it’s nowhere near the others. I can’t say I’ve used McAfee in a long time so no comment there.

As far as the runtime packged fsg error, so far it’s only cropped up in expendable files. Stuff I didn’t need anyway. Still, my main problem wasn’t that it was cropping up but that the alerts explained nothing. They didn’t even really tell you if we were talking about a serious threat or something that might have been more of a warning. Also, the option to remove it was a checkbox…with no submit button. Not giving me a whole lot of options. Just smacks of poor design (a.k.a. letting an engineer design something a UI expert should’ve).